Tag Archives: Smartphones

World Travel Market Africa: Day 2 very disappointing and unprofessional, focus on Mobile Marketing!

WTM Africa Banner Whale Cottage PortfolioI was so impressed with the talks in the Event programme of World Travel Market Africa on Friday that I returned yesterday to the Cape Town International Convention Centre to listen to some more.  It was a much more disappointing and unprofessional experience than on Friday.

It was a shame that the afternoon session was very quiet for all at the exhibition,  having to compete with the Stormers playing Highlanders. It did make finding parking outside the Convention Centre easy though.  In between two talks I went into the Media Centre, and was horrified at how rude the security person was, questioning my presence there, after I had used it the day before as well without question, annoying too as I had blogged about the first day yesterday!  It is disappointing that the quality of the food at the Convention Centre, which had improved greatly after the arrival of Chef Warwick Thomas almost a year ago, was uninspiring in the Media Centre, with some pieces of feta, lots of olives, cherry tomatoes, green leaves, and cucumber slices (the day before they came with mini pita bread), baby potatoes and slices of roast beef with stir fry vegetables (the day before much better rice and tender chicken breasts), and fruit and a mini milktart, which leaked all its content the minute one used the spoon (compared to the excellent fruit tarts and WTM Africa desserts Whale Cottage Portfoliochocolate mousse served the day before).   At 15h00 the content of the small bar fridge, consisting of cold drinks and water, had been cleared out, and they were not refilling it for the next three hours until closing time, because the budget limit for drinks had been reached!  The day before a Convention Centre staff member announced that no more drinks could be had by the writers using the Centre, despite the fridge still being three quarters full!  This all happened despite Natalia Thomson, the PR consultant for the exhibition being in the Media Centre, but she did nothing about the drinks shortage, despite the feedback to her. Continue reading →

Social Media Trends 2014: Facebook leads in South Africa!

Facebook logoFacebook has the largest number of Social Media users in South Africa, and grew by 40% to reach 9,4 million active users in 2013, a survey entitled ‘South African Social Media Landscape 2014’,  and conducted by World Wide Worx and Fuseware, has found.  It has overtaken Mxit, which has 6 million users, for the first time.

Twitter experienced the fastest growth in the number of users, at 129% in the past year, reaching 5,5 million users.   Mxit’s growth has been curtailed by the popularity of instant messaging apps WhatsApp and 2Go, and the growing use of social networking sites on smartphones. Google+ too has been slow to grow, with less than half a million users, but Instagram has grown six-fold in the past year, and is expected to grow even more.

The majority of South African Social Media users is accessing the sites via their smartphones, 87% for Facebook and 85% for Twitter.

The Social Media usage trends of individuals reflect those of companies:  93% of major Continue reading →

WhaleTales Tourism, Food, and Wine news headlines: 19 November

WhaleTalesTourism, Food, and Wine news headlines

*  The confidence of consumers in their financial situation has reached the lowest level in 20 years, reveals the latest FNB/Bureau of Economic Consumer Confidence Index (of minus 15), reports the Cape Argus.   

*   South Africa’s Top 24 cocktail bars have been announced, and have been selected by Diageo WORLD CLASS to participate in a competition to select South Africa’s best bartender to represent our country at the Diageo Reserve WORLD CLASS Bartender of the Year 2014: Asoka, Bascule, Buena Vista, Café Caprice, Casa Del Sol, Dear Me (Tjing Tjing), HQ, Vista Bar at the One&Only Cape Town, Orphanage, Piano Bar, The Maslow Hotel, The Michelangelo, Signature Restaurant, OCD, Café Della Salute, Mark Anthony at Emperor’s Palace, Elevate,  the Elangeni & Maharani, Fairmont Hotel, Harvey’s Restaurant, Private, Havana Grill, Unity Bar, and the Oyster Box Hotel. (received by media release from Communication Services Africa)

*   The Zeitz Museum of Contemporary Art will open in the V&A Waterfront in 2016, in the new Silo building on the Clocktower side of the Waterfront.  It will be the largest gallery in the country, with 9500 m² of space.

*   Young American travelers are becoming less brand loyal, looking for Continue reading →

Restaurant trends: role of Social Media biggest change!

Eric Asimov is the New York Times wine writer, and wrote an interesting article on restaurant trends.  His observations about the New York restaurant scene could almost equally have been written to describe that of our country, in describing popular menu ingredients, the role of the critic, and the impact of Social Media.

Asimov wrote after having taken on the role of ‘analytical eating’ as restaurant critic for his newspaper over a three month period late last year.  Writing for the paper for more than seven years already, he observed that while many things have changed and restaurants have come and gone in New York, what they have in common is that they are ‘fragile businesses staffed by dedicated, incredibly hard-working people. Most are passionate enough to accept living on the nightly adrenaline rush that supplements their marginal paydays, except for the few visionary chefs and executives who manage to get very rich’, words that could equally describe our local restaurant scene.  He writes that almost all restaurants serve food with a ‘same handful of ingredients’, being pork belly, bacon, ‘eggs on top of everything’, ‘cuts of beef for two… and alleges to have been dry-aged for 28 days, which is meant to rationalize the exorbitant price they fetch’, a change from the salmon and lentils, and seared foie gras of a number of years ago.  The quality of ingredients has improved, he observed, and he wrote that it is rare to not see the origin of the produce on the menu, usually coming with a ‘surcharge’ , which he believes restaurant patrons are not always willing to pay.  Wine lists have improved, no longer featuring large distributors’ wines, beers and spirits only. Craft beers have been a welcome addition in restaurants, as are creative cocktails.

But it is technology, and Social Media specifically, that has changed.  “Social media and smartphones allow the real-time chronicling of any restaurant meal, by anybody, always”.  Here restaurant critics face a new dilemma, in that they are expected to review restaurants faster, in competition with ‘instant opinion-givers’ ! He believes that the restaurant critic has a role, given that the social media reviewers and commentators “are not bound by the same standards and ethical obligations that, theoretically at least, give greater weight and credibility to the professionals“!  It is clear that Asimov has a dim view of the ethics of bloggers, perhaps feeling threatened by the plethora of blogposts written about restaurants, on blogs which have a strong following given their less technical and often more honest writing.

Staying anonymous as a restaurant critic is far harder, he says, with the greater presence of photographs of critics on the internet, in contrast to the ‘creased copies of ancient photos’ which appear to be common in top restaurant kitchens!  Asimov prefers to be treated anonymously, even if recognised by a restaurant, and to not be sent extra dishes to be impressed, even though intended as ‘deeply generous impulses but nonetheless make the task of the analysis more difficult’.

Chris von Ulmenstein, Whale Cottage Portfolio: www.whalecottage.com Twitter:@WhaleCottage