Tag Archives: Uber

Sweet Service Award to Tiger’s Milk Kloof Street; Sour Service Award goes to Upstairs at Harbour House!

The Sweet Service Award goes to Tiger’s Milk Kloof Street, where I experienced double service excellence in one afternoon. I had finished a meeting, and while chatting to Group staff member Linda Hofstetter, saw that my phone battery was down to 5%. I tried to book my Uber trip back home, but I could not get it to work. Linda tried to help me on my phone, and when it didn’t want to work, she called a car for me on her App, and refused to accept payment for it. A security staff member stood at the Kloof Street entrance to the restaurant, and assisted me in identifying the Uber vehicle, and in safely walking me across the road to the car. 

 

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Sweet Service goes to Fireplace Studio; Sour Service Award goes to Uber!

The Sweet Service Award goes to the Fireplace Studio, and its salesman Wayne Malgas, for the speedy installation of a gas fireplace, in less than a week after I gave them the go-ahead! The unit had to be couriered down from Johannesburg, and a gas bottle had to be delivered by Eddles Gas, all parties doing their best to meet my deadline. I am still waiting for a fireplace quotation from Italcotta, despite having done a follow up call to the sales consultant, two weeks after he called.  Continue reading →

Thrifty Sweet Service Award! Uber Sour Service Award!

The Sweet Service Award goes to Thrifty car rental in Durban city centre, for coming to my rescue when I had forgotten to bring along my driver’s licence when traveling in KZN last week.  The company rules are that they cannot rent out cars without the driver’s license. I rented a car from the company eleven months ago, and was relieved when they were able to access a copy of my driver’s license from last year’s paperwork!  Continue reading →

Greyton Tourism Bureau Sweet Service and Cape Town Traffic Department Sour Service Award!

The Sweet Service Award goes to the Greyton Tourism Bureau and its Manager Roslyn Petersen, who made attending the Greyton Classic Music Festival such a pleasure, in booking our accommodation, and the tickets for the concerts we wanted to attend. She even helped book a restaurant for the Saturday, after The Post House cancelled the reservation we had already made for the dinner.  Continue reading →