The Grant Thornton survey about World Cup pricing, conducted on behalf of the Ministry of Tourism, shows that “most World Cup accommodation prices have increased by a reasonable amount, despite persistent concerns about profiteering, South African Tourism Minister Marthinus van Schalkwyk said on Friday”, says a Reuters report.
The survey found that the accommodation pricing of the 2479 accommodation establishments, including hotels, guest houses, B&B’s and self-catering establishments, that participated in the survey, were charging a premium of less than 50 % on their 2010 summer rate. However, the rates premium in Gauteng, which sees Johannesburg hosting the opening and closing matches, is more than 50 % for more than two-thirds of the establishments, according to the survey.
According to a media release from Cape Town Tourism, the survey results show that fewer than 20 % of accommodation establishments in the Western Cape are charging more than 50 % of their 2010 rate, reflecting this province’s call to responsible pricing.
Van Schalkwyk is quoted as saying that “The majority of accommodation establishments in South Africa are very responsible, we know that 74 percent will be charging prices during the World Cup that are very reasonable” at the news conference.
The Tourism Minister said that rate increases were to be expected during major events, but warned the industry about the damaging effect exorbitant prices could have on the World Cup legacy. “We will continue to do everything to discourage excessive premiums when these do occur. I am satisfied that by far the majority of accommodation establishments are acting responsibly and are sensitive to our warnings about price hiking and its effects” said Minister van Schalkwyk. The Minister encouraged soccer visitors “to shop around to get the best deal”.
The Tourism Minister’s “praise” of the industry was to be expected, in that the survey conducted on his Department’s behalf could not have come up with any other finding for South Africa, to save face in the face of international criticism about “price gouging”. However, praising price increases of “below 50 %” is not commendable, as the accommodation industry guideline for World Cup accommodation rates was the 2010 rate + 10 %. The ‘under 50%’ rate that lies between 11 – 49 % is equally rip-off as is that which lies over 50 %!
The Gauteng accommodation industry is profiteering from the demand versus supply in Johannesburg, and it being a central point for matches at a number of stadia. The two-thirds of estabishments charging an add-on of more than 50 % should be ashamed of themselves for charging excessively.
The sample size of just more than 2 400 establishments is small in comparison to the many thousands of accommodation establishments in the country. One would assume that the more price compliant establishments would have been more likely to have responded to the survey, therefore skewing the results.
Minister of Finance, Tourism and Economic Development in the Western Cape, Alan Winde, has threatened to name and shame the Western Cape “overnight accommodation establishments” that charge excessive rates during the World Cup. The Minister would be advised to check on restaurant and transport prices too, as reports of excessive pricing have also been levelled against these sectors, reports Eye Witness News.
Flaws in the Grant Thornton questionnaire design may also have skewed the results – read our criticism of the study questionnaire here.
Chris von Ulmenstein, Whale Cottage Portfolio: www.whalecottage.com

Whilst we were initially sceptical of the survey, there is no doubt that the Minister of Tourism in South Africa has given the accommodation industry a boost with this credible survey. It is also encouraging to see that accommodation establishments in the Western Cape have followed the guidelines of Cape Town Tourism to price responsibly- a call that went out as early as 2007.
Visitors should be pleased to be able to find accommodation to suit every budget.
The results are a PR-hype, I am afraid. The detail provided is too scant. Anyone charging a premium of more than 15 – 20 % over their 2010 rate is guilty of “price gouging”. The study results strangely report on a premium of 50 %, which already is excessive.
SAA are not doing us any favours here. They are only covering their rear ends now that Match has once again not come to the party.