The Sweet Service Award goes to the firefighters and community of Hermanus, for its work last weekend in fighting a massive fire in Onrus, which led to the evacuation of residents of retirement villages Kidbrooke and Onrus Manor, as well as residents of Chanteclair and Bergsig. The Windsor Hotel and guest houses also accommodated residents for the night. Social Media played an important role in preventing residents threatened by the fire from panicking, and to call on Hermanus locals to assist with bedding for those that had to sleep in community halls. Ultimately too it was Mother Nature, which brought pouring rain late that night, putting an end to the fires.
The Sour Service Award goes to the City of Cape Town, for the slow action to repair two very bad potholes on Kloof Street in Clifton, caused by repair work done by the Council but the surface not repaired subsequently. One of the potholes was so bad that cars had to drive in the oncoming lane to avoid skidding on the loose gravel and chipstone. Only the third Tweet message in so many days was responded to. This is not the first time that we have had to request road damage and potholes to be repaired by the City of Cape Town!
The WhaleTales Sweet & Sour Service Awards are presented every Friday on the WhaleTales blog. Nominations for the Sweet and Sour Service Awards can be sent to Chris von Ulmenstein at whalecot@iafrica.com. Past winners of the Sweet and Sour Service Awards can be read on the Friday posts of this blog.
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