The Sweet Service Award goes to Kfm/Sentech, for (finally) doing something about the poor reception on the Atlantic Seaboard of Kfm (and with it GoodHopeFM and 5FM), the problems having commenced in May after a severe winter storm. Reception of these radio stations has been almost non-existent in one’s home, but never a problem in the car, until May. I Tweeted Kfm, and some of its presenters, and then called Primedia Broadcasting, and spoke to some of their technical staff, but was told that this is really in the hands of Sentech. I received a call from a very nice gentleman from Sentech, whose name I unfortunately did not record, who had been contacted by Kfm, and he explained that Kfm is broadcast via the Tygerberg tower, while the other two stations come via the Hout Bay one. A Hout Bay friend had however experienced similar radio reception problems in her area. All of a sudden, after two months, there was perfect car radio reception again between Sea Point, Clifton, Bantry Bay, and Camps Bay, a route I do almost daily!
The Sour Service Award goes to Sentech. The TV reception for the SABC and etv channels is exceptionally poor in Franschhoek, the reason being the non-maintenance of the closest TV tower, I was told by our Cathmar TV technician. Sentech want Franschhoekers to subscribe to a R29 per month booster via MultiChoice, to improve the signal in their homes! The radio reception of all stations, other than Radio 2000, is almost nonexistent in Franschhoek, probably due to the same reason.
The WhaleTales Sweet & Sour Service Awards are presented every Friday on the WhaleTales blog. Nominations for the Sweet and Sour Service Awards can be sent to Chris von Ulmenstein at whalecot@iafrica.com. Past winners of the Sweet and Sour Service Awards can be read on the Friday posts of this blog, and in the WhaleTales newsletters on the www.whalecottage.com website.
Chris von Ulmenstein, Whale Cottage Portfolio: www.whalecottage.com Twitter: @WhaleCottage
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