The Sweet Service Award goes to MyCitiBus and its kind and efficient assistant at the Queens Beach Branch in Sea Point, where I bought a MyCiti Bus card. It was a freezing cold day, which she could see, and she apologised profusely for the number of steps required in taking my payment and issuing the card. While it was a laborious process, she made it seem far shorter than it was, in her professional dealing with me.
The Sour Service Award goes to Nonna’s Food Bar, an Italian-style Eatery on Regent Road in Sea Point. There was no Nonna or any of her Italian descendants in the restaurant, just intended as a coffee stop. I saw the mention of ice cream rolls on the menu, but could not understand from any staff member nor the so-called manager what to expect or how it is made. I cannot see this outlet being around for long!
The WhaleTales Sweet & Sour Service Awards are presented every Friday on the WhaleTales blog. Nominations for the Sweet and Sour Service Awards can be sent to Chris von Ulmenstein at chrisvonulmenstein [at] gmail.com. Past winners of the Sweet and Sour Service Awards can be read on the Friday posts of this blog.
Chris von Ulmenstein, WhaleTales Blog: www.chrisvonulmenstein.com/blog Tel +27 082 55 11 323 Twitter:@Ulmenstein Facebook: Chris von Ulmenstein Instagram: @Chris_Ulmenstein