The Sweet Service Award goes to PnP Clothing in The Point in Sea Point, and its staff member Clemenshaw Petersen, who collected two pairs of shorts in my size from their Kenilworth branch on his day off, and brought them to the Sea Point Branch so that I could collect them there. He called me the day before to confirm that he would do so, keeping me informed. The quality of clothing at the clothing store has improved due to a new buyer, and some branches even stock a new Gavin Rajah range.
The Sour Service Award goes to The Ladder on Bree Street, a coffee shop and mini Deli which I discovered in the early days of Lockdown. The store sold glass jars of raw honey at a very reasonable R50, and when I had used it all, I returned to buy more, but they had run out. I left my phone number and asked them to contact me when they receive more stock. I heard nothing. Being nearby earlier this week, I popped in and found them selling very crystallized jars of honey at double the price! Their excuse was a lame one, saying that it was due to Covid!
The WhaleTales Sweet & Sour Service Awards are presented every Friday on the WhaleTales blog. Nominations for the Sweet and Sour Service Awards can be sent to Chris von Ulmenstein at chrisvonulmenstein [at] gmail.com. Past winners of the Sweet and Sour Service Awards can be read on the Friday posts of this blog.
Chris von Ulmenstein, WhaleTales Blog: www.chrisvonulmenstein.com/blog Tel +27 082 55 11 323 Twitter:@Ulmenstein Facebook: Chris von Ulmenstein, My Cape Town Guide/Mein Kapstadt Guide Instagram: @Chrissy_Ulmenstein @MyCapeTownGuide
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Dear Chrissy
We are very disappointed in your publication of false information about our shop, our honey is raw honey sourced directly from the West Coast and no we did not double our prices, we have 2 sizes of honey 270ml and 500ml see photos attached.
The price difference reflects the volume difference
Also honey crystallises this is a natural process.
The thing you wrote about COVID is a blatant lie, witnessed to by our customers when we showed this article.
Kind regards,
The Ladder team
I only publish the truth. Your comment is defamatory.
The service at The Ladder is shocking, no one cares. What a cheek to criticise my post about my service experience.
Chris