The Sweet Service Award goes to Vodacom in the V&A Waterfront and its consultant Warren Bathgate, who organized for the replacement within half an hour of my iPhone screen, which had become faulty when my phone fell. I was unaware of the Apple Doctor service which Vodacom offers. I needed my phone to be operational for a lunch I was attending, to take photographs of the renovated Grand Africa Café & Beach.
The Sour Service Award goes to WeFix (previously iFix, and a previous Sweet Service Award recipient), for not returning my call on the day I wanted to check details about my iPhone repair. Twice the City branch did not answer its call, so I called the Waterfront branch, and was promised a call back with an alternative phone number for the City branch. I received no call, despite the promise!
The WhaleTales Sweet & Sour Service Awards are presented every Friday on the WhaleTales blog. Nominations for the Sweet and Sour Service Awards can be sent to Chris von Ulmenstein at chrisvonulmenstein [at] gmail.com. Past winners of the Sweet and Sour Service Awards can be read on the Friday posts of this blog.
Chris von Ulmenstein, WhaleTales Blog: www.whalecottage.com/blog Tel +27 082 55 11 323 Twitter:@Ulmenstein Facebook: click here Instagram: @Chris_Ulmenstein
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