The Sweet Service Award goes to Discovery, for lowering the bar for its members, having increased the value of the Miles which one can win on the weekly Vitality Gameboard play, and for discounting the ‘cost’ of its Rewards, by 20%. On Wednesday I only had to use 800 Discovery Mikes to buy a DisChem voucher of 1000 Discovery Miles, or R100. It has also lowered the number of steps one does per day to earn 100 points to 7500, from 10000. Continue reading →
The Sweet Service Award goes to Pick ‘n Pay, for their efficient Twitter service. As the telephone number of the Camps Bay store had changed and is not provided by the Telkom voice which informs that the old number is no longer valid, I Tweeted the retailer, and received the new number within ten minutes! The Camps Bay store has a new manager Grant Ross, and the store’s service has improved greatly since he took over, it previously having been one of the worst managed stores in the group. Earlier this week I bought an sms bundle for a member of staff, but had been given a MTN data voucher, which my colleague put into the phone, not realising the error made by the Pick ‘n Pay till operator. Grant kindly replaced the data bundle with an sms bundle voucher. Continue reading →