Tag Archives: FEDHASA Cape

Corona Virus: Lockdown Journey Journal, Day 33 of Level,1, 2 November 2021

November 3, 2021

Tuesday 2 November 2021, day 33 of Level 1 😷

Corona Gratitude 🙏

#grateful for a lovely energetic day that flew by, ending off on the exiting note of #loadshedding 😱; for waking up to the good news that Nicola Jowell remains our Ward 54 Councillor; for getting my writing work done this morning; for a Bakoven walk, able to help lost Russian tourists looking for their accommodation on Victoria Road; for attending a Fedhasa meeting, serving on Fedhasa Cape a number of years ago, driving with my client Martine Wood, GM of newkings boutique hotel, which was held at Groot Constantia, and addressed by Monika Ieul, Chief Marketing Officer of Wesgro, Continue reading →

Banning bloggers not a response to Social Media criticism: an open letter to Michael Pownall, GM of Taj Cape Town!

March 17, 2014

Dear Michael

I laughed when I received your letter of 28 February in the post this weekend, to advise that I have been banned from your five star establishment, a member of Leading Hotels of the World!

You wrote: ‘This letter serves to inform you of our shock and disappointment at the manner in which you have dealt with our establishment in the social media. As a fellow colleague in the hospitality industry I have been (sic) amazed that you have failed to address our perceived shortcomings and your concerns, (sic) directly with me, the general manager. We are fully supportive of social media, however, one should have details 100% correct before publicly. (sic) Slandering (sic) one of my team and our establishment, it is so unnecessary and unprofessional. To this end, we wish to advise you that you are no longer welcome nor permitted to enter or be in the Taj Cape Town hotel without my personal permission. Should you enter the premises, you will be apprehended by our Security Department and asked to leave’.

You do not state which 0f the references by us to the Taj in ‘Social Media‘ you refer to:

* was it the Tweet about the rude service from your barman during the interval of a concert at the St George’s Cathedral a few weeks ago, which I reported to your Duty Manager?

* was it the poor accommodation at your hotel after the poor Gastronauts gourmet dinner at Mint more than 3 years ago, so bad that I chose to go home in the middle of the night?

* was it the Tweet four months ago about the poor non-caring attitude of your Banqueting Manager Eugene Myburgh, when he showed no regard for my complaint about slipping on your dangerous highly polished wooden floor in your Banqueting section, once again reported to your Duty Manager, with no response?

* was it the mention a month ago about your new Conference facility you are opening in The Reserve this month, mentioning my doubt that your Manager Myburgh will be capable in running it if he cannot even run the tiny Banqueting section in your hotel? Continue reading →

WhaleTales Tourism, Food, and Wine news headlines: 13 March

March 13, 2014

Tourism, Food, and Wine news headlines

* Cape Town will be jazzing it up on the last weekend of the month, with not only the sold-out Cape Town International Jazz Festival taking place at the Cape Town International Convention Centre from 28 – 30 March, but the inaugural Sounds Fringe Festival will offer 60 performances between 27 – 30 March. The list of performers includes The Rudimentals, Spencer Mbadu, Dan Shout, Gerald Clark, Beatenberg, Sterling EQ, Saudiq Khan, Blackie Tempi, and Touchwood. Norwegian trumpeter Arne Hiorth will perform with a choir of 100 singers. Venues are concentrated around Wale Street, at Mandela Rhodes Place, The Twankey Bar, The Reserve at The Taj, Motherland Coffee Company, The Crypt Jazz Restaurant, the Iziko Slave Lodge, and Inn on the Square. The goal of Festival founder Frank Gormley is to position Cape Town as a city of musical note.

* Anna Trapido has been appointed as Editor of Rossouw’s Restaurants, the guide started by JP Rossouw but which he cannot continue with due to his duties as recently appointed Publisher of Platter’s wine guide, and will also handle this role for Rossouw’s Restaurants. Diners Club bought both the Platter’s and Rossouw’s Restaurants guides last year. Trapido is a former Eat Out Top 10 Restaurant judge, and wrote ‘Hunger for Freedom’ about the food which the late Nelson Mandela liked to eat. (received via media release from Africa Sky)

* Cape Town restaurant prices are not increasing because there are more tourists in town, but because food prices Continue reading →

Streetsmart smart move for restaurants and beneficiaries!

November 23, 2013

I have not been a great fan of the forced R5 addition to one’s restaurant bill without permission in Streetsmart restaurants, but after attending the presentation of monies to support the good community work for street children it is funding, and hearing what a difference the money makes to the less fortunate at a function held at The Salesian Institute on Thursday evening, my perception about Streetsmart has changed completely.

Established in 2005 by tour operator Margi Biggs as a means of helping street children, and now chaired by committee junkie Nils Heckscher (he has been or currently serves on the board of FEDHASA Cape, Cape Town Tourism, the former Cape Town Routes Unlimited, and Tourism Marketing of South Africa), Streetsmart generated just over R900000 in the past year, and a total of R7 million since its establishment. R5 is added to the restaurant bill per table, irrespective of the number of patrons seated at the table. This money is transferred to Streetsmart once a month. Streetsmart is also collected in Australia, New Zealand, Canada, and in India.