Tag Archives: sorbet

Sweet Service goes to Sorbet; Sour Service Award goes to La Belle at The Alphen Hotel

The Sweet Service Award goes to Sorbet Sea Point, and its Manager Marie-Zanne, who patiently listened to my service complaint about a visit earlier this week. I was left with wax marks on my legs that I could not clean with nail polish remover (the only remedy I could think of!), and she invited me to come back for the marks to be removed. I also told her about the poor service when I paid, the Clicks Club Card having to be swiped too when one pays, for points, but I realised that this had not been done for a number of my past monthly visits! While she could not give me the points retrospectively as they have changed their computer system, she was honest enough to acknowledge that there have been service issues at their reception. The receptionist Megan also refused to give me the number of the Manager. Kindly she has given me her cellphone number directly! Continue reading →

Sweet Service Award goes to Sorbet; Sour Service Award goes to Woolworths Sea Point!

The Sweet Service Award goes to Sorbet at the Point Mall in Sea Point belatedly.  I was sent a text message, offering me a discount for their beauty salon services during my birthday month of December, which I accepted gratefully.  I received efficient service from three staff members, and one of them even offered to return my Bootleggers coffee cup to the nearby coffee shop. 

 

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Woolworths recalls 12 ice creams and sorbets due to peanut allergens!

imageEarlier this week Woolworths announced the recall of twelve of its ice cream and sorbet products due to a missing peanut allergen warning on its packaging for the products.

Commenting on the recall, Health24 said that the retailer is not revealing the number of products recalled, and in which areas they Continue reading →