Tag Archives: training

Sweet Service Award goes to Pick ‘n Pay Camps Bay; Sour Service Award goes to ESKOM!

 

The Sweet Service Award goes to Pick ‘n Pay Camps Bay, and its head office staff, for hosting a group discussion with customers, requesting feedback about their shopping experiences at the branch. We learnt that the store is to undergo a major renovation and upgrade in January, that the Hot Foods section will be revamped, that the positioning of the tills is to be amended to address the queueing problem, that the till staff is to be trained to address their disrespect to customers, that fruit Continue reading →

Corona Lockdown: Government keeps Restaurants in the dark as to reopening date and regulations for Sit-Down Service!

 

It is unbelievable that the Government is keeping Restaurants, Bars, Shebeens, and Taverns in the dark as to the reopening date, as well as the regulations which will determine under which conditions Restaurants may welcome back diners for Sit-Down Service, as announced by President Cyril Ramaphosa over a week ago. If restaurants are to reopen on 1 July, as is assumed, it gives them less than a week to set up after a three-month closure due to Lockdown Levels 5 and 4. Continue reading →

Corona Lockdown Level 3: Tourism Minister presents operation of Tourism industry: Business Tourism only, Tourist Guides to claim financial support and to operate, and a number of other tourism sectors can open up!

 

Tourism Minister Nkhensani Kubayi-Ngubane addressed the nation this evening, in a short fast half hour presentation, explaining the regulations pertaining to the Level 3 regulations for the Tourism industry. While the focus in Level 3 is on the Domestic market, and on Business Tourism only, the Minister said that the Tourism Industry should be opening up at all levels, including international tourism, from December 2020 onwards! Continue reading →

Little-known hospitality consultancy Hospitality Counsel announces Top 10 Chefs and Restaurants 2019!

It was a Facebook post by Chef Jan-Hendrik van der Westhuizen of South African/French restaurant JAN in Nice that alerted me to the Hospitality Counsel 2019 ranking of our countries top ten Restaurants as well as Chefs, when he thanked them for being included in the Top 10 Chef List. No other restaurant or chef on the two lists appears to have announced the accolades from the Hospitality Counsel, awarded at an event called the 2019 Luxury Tourism Awards! Continue reading →