The Sweet Service Award goes to Checkers Sixty60, for its vastly improved delivery service. I used the company’s delivery service about a year ago, and I was so annoyed with various aspects of the service then, including taking more than the cost of the total of items ordered, not being true to its 60 minute delivery time promise, and for doing substitutions of different brands to the ones that I had ordered. Seeing a very special offer of three Whiskas cat food 2kg for the price of two, I had a look at the delivery  service again. I was impressed with the attractive and extensive offering on the website, the indication of which items are out of stock, making it easy to nominate substitute brands or to decline any substitution. The sixty minute delivery time is still overstated, as a late evening order led to a 10h00 – 11h00 delivery, and not 7h00 – 8h00, the first next available delivery slot. My order arrived in full, with no substitutions or out of stocks, the amount booked off my credit card was as per the order, and the driver helped me bring the five bags up to my apartment. Continue reading →