Wednesday 23 March 2022, Day 174 of Level 1 😷
Corona Lockdown Gratitude 🙏
#grateful for a cool start to the day, with rain and a thunderstorm at 5h00 this morning; for preparing for client status meetings; for Minsky coming back home after her longest overnight gallivanting, being away from home for more than 24 hours, so worried about her 😻; for good meetings with newkings boutique hotel and Zest Restaurant Cape Town, with exciting projects lying ahead; for a shop at Woolies and Spar in Piazza da Luz; for the kind optometrist in the Point Mall Continue reading →
The Sweet Service Award goes to Sandak Lewin, and its Portfolio Manager Vanessa Sillifant, for the fantastic service she is offering us as Trustees at EbbTide in Camps Bay. After two disastrous years of dealing with her predecessor Greg Anderson, who was inefficient, biased towards the other Trustees, and grossly unprofessional, Vanessa was appointed to take over and has been a breath of fresh air. She visited our building within three weeks of taking over our building, something Anderson had refused to do in his two years of dealing with our building! In the past three months she has efficiently assisted us in getting eleven maintenance projects done and dusted, and prevented an excessive R1 million Maintenance project from being implemented, which would have resulted in an exorbitant Special Levy! She is a no-nonsense person, fair, and decisive, and has created greater harmony amongst the four Trustees of our building in getting maintenance jobs done and decisions made, an amazing feat! The next project will be to tackle the Noise Disturbance issues…….! 
The Sweet Service Award goes to Sorbet Sea Point, and its Manager Marie-Zanne, who patiently listened to my service complaint about a visit earlier this week. I was left with wax marks on my legs that I could not clean with nail polish remover (the only remedy I could think of!), and she invited me to come back for the marks to be removed. I also told her about the poor service when I paid, the Clicks Club Card having to be swiped too when one pays, for points, but I realised that this had not been done for a number of my past monthly visits! While she could not give me the points retrospectively as they have changed their computer system, she was honest enough to acknowledge that there have been service issues at their reception. The receptionist Megan also refused to give me the number of the Manager. Kindly she has given me her cellphone number directly!