The Sweet Service Award goes to Sandak-Lewin and its CEO Carl Smit, for his very surprising but welcome acceptance of my request that his company not increase its management fee to our apartment block by more than the CPI of 4%, having taken 10% increases from us in the past three years, without permission from us as Trustees. Mr Smit has not been very professional to me in the past, in his response when I have written to him about the poor service we receive from his Portfolio Manager Greg Anderson since he took over our apartment block two years ago, not ever having set foot in it, and being very poor in responding to emails, or in actioning maintenance issues! Continue reading →
Friday 8 January 2021, Day 11 of Level 3 Adjusted, Day 289 of Lockdown 😷
The Sweet Service Award goes to Absolute Pets, for the continuous friendly service from Bukeka, the Manager of the Camps Bay Branch. Earlier this week she gave a trial pack of their house brand Lokuno for my cats to try, when she heard that I was buying them a commercial brand, and they absolutely love it. I will be going back to buy a regular size pack for them. 